CartChat is an AI-powered WhatsApp commerce platform built specifically for online stores and retail merchants across the MENA region. We help businesses turn WhatsApp — the channel their customers already use every day — into a reliable sales, support, and marketing engine.
We started CartChat because we kept seeing the same problem: merchants drowning in "where's my order?" messages, missing sales opportunities, and unable to recover abandoned carts — all while WhatsApp sat there as an underused, untapped channel.
Our platform combines a Claude-powered AI agent with order tracking, product catalog integration, and abandoned cart recovery — all delivered through WhatsApp, the most-used messaging app in the region. We also operate a WhatsApp Broadcast Service, helping businesses reach precisely segmented B2B and B2C audiences with commercial messaging.
Built for Lebanon, the GCC, and the wider MENA market — not adapted from a US/EU product as an afterthought.
We believe the best results come from AI handling scale, with real people available when it matters — Done-For-You service included.
No hidden fees, no long contracts. You see exactly what you pay before you commit.
Every broadcast list and message is reviewed against our Acceptable Use Policy — commercial use only, always.
Have a question, partnership idea, or need help getting started? Reach out via our Broadcast Service page or request a free 24-hour demo to talk to our team directly.